Returns & Refunds
We strive to ensure every order arrives in perfect condition.
Returns
- Returns are accepted only for undamaged items returned to us.
- Customers are responsible for return shipping costs.
- A return fee and restocking fee (up to 10%) may apply.
Non-Returnable Items
- Engraved or personalized items
- Opened or consumed products
- Items damaged due to failed delivery attempts
Refunds
Refunds are issued once returned items are inspected and approved. Shipping fees are non-refundable.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 5 business days with photos. We will assist you in filing a claim with the carrier.